FAQ
Questions, answered plainly.
Every lamp is designed, produced, hand-finished and packed in our studio in Sønderborg, Denmark.
Yes. We hold no large stock. Production of your piece begins once your order is confirmed, which lets us avoid overproduction.
Between 6 and 14 working days depending on the model, plus delivery time. The estimate for each piece is shown on its product page and at checkout.
A warm LED bulb between 2200 K and 2700 K. WAVE 01 and BLOOM 01 use an E27 socket (max 8 W); STILL 01 uses E14 (max 6 W). Bulbs are not included unless stated.
The lamps are compatible with selected WiZ smart LED bulbs in the matching socket. WiZ is a third-party brand; availability and functions depend on the bulb and your smart-home system. SETTLE is not affiliated with or endorsed by WiZ.
Yes. The light source is a standard replaceable bulb, and the shade, base and socket can be separated for maintenance or replacement.
Dust with a dry, soft brush or a lightly damp cloth. Avoid solvents and abrasive cleaners, and let the shade dry fully before switching the lamp on.
Yes. Because the shade is formed layer by layer, fine surface variation and small differences between pieces are part of the process. This does not cover damage, cracks or defects - if something is wrong with your lamp, contact us and we will put it right.
We currently deliver across the EU and to the United Kingdom. Choose your country in the header to see prices in your currency and the expected delivery time.
You can return an unused lamp within 14 days of delivery in its original packaging. Made-to-order pieces in a non-standard configuration may be excluded; this is stated at checkout. Contact us before returning anything.
